Privacy Policy

Effective Date: 01-February-2023
Last Updated: 02-January-2025

1. Introduction

Welcome to Cleavault (“Company,” “we,” “our,” or “us”).
We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.cleavault.com] and use our services.

2. Information We Collect

A. Information You Provide

We may collect:

• Full name

• Email address

• Phone number

• Residential address

• Date of birth

• Government-issued identification

• Payment information

• Business information (if applicable)

B. Automatically Collected Information

• IP address

• Device information

• Browser type

• Cookies and tracking data

• Usage analytics

3. How We Use Your Information

We use information to:

• Provide and manage services

• Verify identity (KYC/AML compliance)

• Prevent fraud and unauthorized access

• Improve user experience

• Communicate updates and notices

• Comply with legal and regulatory obligations

4. Legal Basis for Processing (If Applicable)

Where required by law (e.g., GDPR), we process personal data based on:

• Contractual necessity

• Legal obligation

• Legitimate interest

• User consent

5. Sharing of Information

We may share your information with:

• Identity verification providers

• Payment processors

• Regulatory authorities (when required)

• Law enforcement (if legally obligated)

• Cloud hosting and IT service providers

We do not sell your personal data.

6. Data Security

We implement industry-standard safeguards including:

• Encryption (SSL/TLS)

• Secure data storage

• Access controls

• Monitoring systems

However, no system is 100% secure.

7. Data Retention

We retain information:

• For as long as required to provide services

• As necessary for legal and regulatory compliance

• For dispute resolution and enforcement of agreements

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion

• Object to processing

• Request data portability

To exercise rights, contact: privacy@cleavault.com

9. Cookies Policy

We use cookies to:

• Maintain sessions

• Analyze traffic

• Improve website performance

You may disable cookies in your browser settings.

10. International Transfers

If you access services outside the country of incorporation, your data may be transferred and processed internationally.

11. Changes to This Policy

We may update this policy at any time. Updates will be posted on this page.

12. Contact Us

Cleavault
4567 Broadway PMB 302
New York; NY 10012
Email: support@cleavault.com